Body of Competencies Case Studies

Discover, learn and explore how the IHRP Body of Competencies have been used to empower individuals and organisations in driving effective and meaningful transformations.


HTX Case Study

Innovate and Learn: Build a Resilient and Skilled STEM Workforce

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The Challenge

To build a capable STEM workforce to safeguard homeland security in Singapore

Summary

Amidst a fast evolving technology environment, HTX (Home Team Science and Technology Agency) supports Singapore’s homeland security landscape through science and technological innovations. Committed to building a resilient and skilled STEM workforce, HTX has put in place structures and resources that cultivate an entrepreneurial and innovative mindset among its employees, and foster an exuberant community of self-directed learners. By leveraging competency-based growth approach, HTX ensures that employees’ proficiency levels in desired technical competencies are measured and used to guide learning, career progression and professional development.

Innovation is at the heart of HTX’s DNA and the organisation promotes a culture where employees are encouraged to innovate, experiment and learn from their failures, to the extent that it even has an internal Undaunted Award to celebrate positive failures. This "fail forward" approach fuels creativity and accelerates professional development, ensuring that employees are at the cutting edge of their fields.

HTX’s strategies benefit both the organisation and its employees. By nurturing talent and fostering continuous development, HTX is able to meet its mission of transforming the homeland security landscape and keeping Singapore safe, while providing enriching professional growth opportunities for its workforce, thereby keeping them highly engaged to the organisation and mission.


The Solution

Fostering a culture of innovation and learning

  • “Hatch”, HTX’s innovation hub, encourages an entrepreneurial, dare-to-try mindset, where employees can access opportunities to collaborate with international start-ups to explore cutting-edge solutions to challenge statements to address homeland security issues. This helps to broaden employees’ perspectives towards problem solving.
  • Annual HTX “Undaunted Award” to celebrate individuals and teams who had encountered failures in their innovation journey and bounced back, having learnt lessons from past failures.
  • “TIGER” team, led by HTX’s Chief Innovation Officer seeks to support employees to innovate everything, everywhere, all at once, by putting in place programmes to equip employees with requisite design skills and removing bureaucratic processes to improve efficiency.
  • Weekly ‘Feel Good Fridays’ support employees to focus their Friday afternoons on activities relating to “Team-building, Personal Growth, Introspection and Wellness”.
  • Trained ‘Lego Builders’ - culture builders & sense-makers within Divisions, who serve as the ears on the ground and the amplifiers of employees’ concerns and suggestions.
  • Greenfield Projects provide an avenue for HTX Young Talents to experiment and push the boundaries via projects which could positively impact the Home Team.

Nurturing a pipeline of STEM talents

  • With competency-driven growth approach, HTX’s robust technical competency framework includes proficiency level certification, provides objective evaluation of employees’ capabilities, and informs decisions regarding appointments and career development plans.
  • In-house technical courses, such as project and product management courses, ensure that employees’ skills are current and aligned with work demand. These courses are well received by participants as they could discuss challenging cases at work and network across the organisation.
  • Sponsorship programme to equip employees to tackle future challenges through certifications and post-graduate studies. It also includes relevant professional membership and accreditation for employees to tap on, to keep themselves updated on industry practice and networks.

Outcomes

Deepened capabilities in S&T
Increased partnership opportunities with 108 industry players, academia, partner countries to develop stronger capabilities.
Upkeep skills relevance through learning & development
80% of employees reported that the learning & development opportunities received were effective in preparing them for the work they do.
Increased talent retention
HTX saw a 50% improvement in talent retention in 2023 compared to 2022.
Strengthened employer branding
HTX listed as one of the Best Employers by The Straits Times for 2 consecutive years 2023-2024

Building a Resilient Workforce

Click on any of the competencies below to learn more.

HR Mindsets & Behaviours
  • Adopt a Future Orientation
  • Shape the Employee Experience
Functional Competencies
  • Acquiring
  • Career Management
  • Talent Management
Foundational Competencies
  • Insights-Driven Practices
  • Relationships and Communication